3 questions / Various

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20 sujets de 1 à 20 (sur un total de 35)
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  • #393196
    LSLi
    Participant

    Hi,

    1. In my account > detail of the account = everything is in french except “First name”.
    How can I translate it? (not successful with Loco translate)

    2. In the dashboard menu, I have “Tableau de bord” / Fichiers / Pages / Mon comptes”
    In english “Dashboard” / Files / Pages / My accounts ”
    In the settings of the plugin, I unchecked the box to activate the extension of the private pages.
    But I would say that the “Pages” menu no longer appears in my dashboard.
    Is it possible ?

    3. The plugin fits very well into my theme. (see attachment 001.jpg)

    However, on the page my files, if I click on the file to download (see attachment 002.jpg), it slows the loading of the page, the page ream and I have the error message “A page is slowing down your browser. What do you want to do ?”.
    Then it opens a page that bug, because it no longer fits properly in my site. (see attchment 003.jpg).

    Why my plugin that fits well with my theme, bug at this time?
    Do I have something wrong with the plugin ?

    I have to upgrade my plugin with more options, but I have to solve these issues first.

    Thanks in advance.

    Pièces jointes:
    #396752
    Thomas Lartaud
    Admin bbPress
    Cette réponse a été marquée comme privée.
    #396783
    LSLi
    Participant
    Cette réponse a été marquée comme privée.
    #400625
    Thomas Lartaud
    Admin bbPress

    Hi,

    1/ I though I translated this in the last update. I’ll check it.

    2/ You can simply remove the item from the menu.

    3/ There is an issue on your theme with the Slick jQuery plugin.

    Could you please try to add this CSS code snippet to your site? For instance in your style.css file?

    
    body.customer-area-active .cuar-css-wrapper .row {
        -webkit-flex-wrap: initial;
        -ms-flex-wrap: initial;
        flex-wrap: initial;
    }
    

    Let me know when it’s done.

    Regards.

    #401074
    LSLi
    Participant

    Hi,
    1/ et 2/ ok, thanks.

    3/ The code has been inserted.

    Thanks in advance.

    #403109
    Thomas Lartaud
    Admin bbPress

    Hi,

    Ok this did not change anything. Can you please check if there is a plugin conflict ?

    Regards.

    #407034
    LSLi
    Participant

    Hi
    Escuse me for my late response, but I did not receive any notification when you replied, so I read it recently;

    I disabled all plugins, then do the test, and even once all plugins disabled … the problem persists ….
    I’m disappointed, because I like this plugin, and I’m sure I want to use it on other sites later, because there are many options …
    Unfortunately, it does not work …
    Do you have a solution please ?

    #407588
    Thomas Lartaud
    Admin bbPress

    Hi,

    Don’t worry, anything can be fixed.

    Could you please create a clone copy of your site so I can make various tests without taking any risk for your site ?

    Please, also grant me an FTP and admin access for this test environment so I’ll get all the tools I need to check what is going on.

    Regards.

    #407599
    LSLi
    Participant
    Cette réponse a été marquée comme privée.
    #407641
    Thomas Lartaud
    Admin bbPress
    Cette réponse a été marquée comme privée.
    #407642
    LSLi
    Participant
    Cette réponse a été marquée comme privée.
    #407653
    Thomas Lartaud
    Admin bbPress

    Hi,

    A FTP access is usually not linked to an IP address, however, your fail2ban’s server rules might be too restrictive maybe. Please, contact your server administrator to ask him for another FTP account that I can use.

    Regards.

    #408037
    LSLi
    Participant
    Cette réponse a été marquée comme privée.
    #408316
    Thomas Lartaud
    Admin bbPress
    Cette réponse a été marquée comme privée.
    #409925
    LSLi
    Participant

    Hi Thomas,
    Your IP address has been authorized … You should now have access to FTP.
    Keep me informed.
    thank you

    #412102
    LSLi
    Participant

    Hi Thomas,
    Have you been able to access FTP ?
    Thanks

    #412379
    Thomas Lartaud
    Admin bbPress

    Hi @LSLi,

    I’ll be able to work on this using this IP tomorrow.

    I’ll let you know about my tests.

    Regards.

    #415647
    LSLi
    Participant
    Cette réponse a été marquée comme privée.
    #418697
    LSLi
    Participant

    HI Thomas,
    I will have to make a decision soon, namely, whether I use this plugin or not, or if I change it for another plugin that works on my site.
    I really would have liked to use this plugin, but unfortunately it does not work as it should currently.
    so I can not evolve it with additional options.
    However, before making my decision, do you find a little time to look at your worries ?
    Thanks

    LSLi

    #418827
    Thomas Lartaud
    Admin bbPress
    Cette réponse a été marquée comme privée.
20 sujets de 1 à 20 (sur un total de 35)
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