Permalinks missing
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Christofer CoenenParticipant# il y a 2 années
Hi,
since updating Customer Area to Version 8.1.2 permalinks in backend don`t show anymore, neither in “private file” nor “private pages” edit-screen.Before it showed up under the title like in normal wordpress post or pages.
We used to copy the permalink form there to send it to our customers.
Add-ons:
Authentication Forms Version 6.0.2
Enhanced Files Version 3.0.2I also deactivated main plugin and add-ons and reactivated in correct order, but it didn`t help.
Any hint about to show permalinks again would be useful. Thank you very much.
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ThomasMaître des clés# il y a 2 années
Hi,
Could you first try to check for a plugin conflict? I suspect that a page builder or one of your plugin is removing that.
Regards.
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Christofer CoenenParticipant# il y a 2 années
Hi Thomas,
thanks for replying.
I testet for plugin conflict but the issue remained.
When I downgrade WPCustomerArea to Version 7.5.1 the permalinks show up again as normal underneath the title-field. But that`s not a good solution as it seems unpossible to validate our current licences for WP Customer Area – Authentication Forms and WP Customer Area – Enhanced Files with that old Version of WPCustomerArea.
Any ideas how to get the permalinks back? “File” and “Page” must be a custom post type, where in the configuration of the plugin can we find settings for edit-view?
Wordpress version is 5.9.3
Thank you very much, Christofer
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Christofer CoenenParticipant# il y a 2 années
Hi,
i just installed WP Customer Area in a blank WordPress Installation without any further add-ons and i found that permalinks are not shown either. So maybe this is not a bug but a “feature”? 🙁
But why would you remove the permalinks underneath the title-field? This was very practical for us to copy the link to the private files and send it to our customers.
Thank you very much, Christofer
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ThomasMaître des clés# il y a 2 années
Hi,
We did not remove anything, but it looks like you are right. I also saw that on another customer’s site, and you are right, I also feel this annoying. There might be a change from WordPress because that link suddently disappeared.
I’ll take a look into this next week and let you know.
Thank you for the report.
Regards.
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Christofer CoenenParticipant# il y a 1 année et 12 mois
Hi Thomas,
thank you very much for looking into it. I had a feeling that this behaviour might be unintentionally. Hope you`ll find a solution.
Regards.
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ThomasMaître des clés# il y a 1 année et 11 mois
Hi,
I’ve fixed the issue and this fix will be part of the next release.
Regards.
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Christofer CoenenParticipant# il y a 1 année et 11 mois
Hi Thomas,
thank you very much, but your link to the fix results in a “page not found”. Can you repost the correct link here?
Regards, Claudia
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Vincent Mimoun-PratMaître des clés# il y a 1 année et 11 mois
Hi,
Here is the correct link: https://gitlab.com/wp-customerarea/plugins/customer-area/-/commit/f220a66ecb34ad9369edd99bfef82fafa0ecd981
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ThomasMaître des clés# il y a 1 année et 11 mois
However, you might prefer to wait for the next plugin updates. There are also some changes in the add-on’s files, not listed on that page.
Regards.
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