Hello,
Expected Behavior
Describe what you are trying to do or what you expect to get.
Normal behavior and functionality of the site plugin. Able to view and see private files/pages while logged into a user account.
Current Behavior
Describe the behaviour you got instead of the expected result.
While logged in, once clicking on the client area page I get an error page in multiple browsers stating “Failed to open page” “Too many redirects occurred trying to open <LINK>. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.”
Currently Performed Trouble Shooting
Steps I have taken to try and troubleshoot the issue.[/i]
- Cleared browser cookies and site data
- Deactivated the plugin, then reactivate plugin
- Uninstalled plugin, then reinstalled plugin
- Checked plugin error logs (there were none. It said that everything was functioning normal)
- Checked Google for suggestions. The main redirect loops that were mentioned were regarding site wide inability to access due to site address and so on.
- Checked to make sure the plugin was updated. I am on 7.10.5. WordPress version is 5.5.3.
Note: When I deactivated the plugin and navigated to the Dashboard page, I was presented with the page as normal with the theme functioning and everything. I could then see the WP CustomerArea shortcode, which leads me to believe this is a plugin issue and not influenced by anything else on the site.
Possible Solution
If you found one, describe your fix/workaround.
None. Seeking solutions/help.
Steps to Reproduce
List the steps necessary to reproduce your problem
Navigate to any WP CustomerArea page on my site. I will send the URLs privately.
- WordPress version: 5.5.3
- WP Customer Area version: 7.10.5
- Related add-ons versions: N/A