Dashboard not listing files/pages for all users consistently

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  • Author
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  • #761305
    rbarton2
    Participant

    Hello,

    Dashboard file/page listing
    Should either list files/pages or say that there are none. It does for SOME users yet not for others.


    {write here…}

    Current Behavior
    For some users, the dashboard is just empty. But it works for others. I have tried enabling all the features for Shop Managers, changing the user to an Admin, adding new files and pages, yet nothing works. It’s the weirdest thing because for other users, it does.


    Steps to Reproduce
    If you email me directly, I can send you a login ID that works and one that does not.


    1. WordPress version: 5.4.2
    2. WP Customer Area version: 7.9.2
    Attachments:
    #762495
    Thomas Lartaud
    Keymaster

    Hi,

    Do not hesitate to post credentials here in a private reply.

    However, this kind of issue is generally due to permissions misconfiguration from Settings -> WP Customer Area -> Capabilities.

    Regards.

    #769606
    rbarton2
    Participant

    Thank you, you were right that I had not set all the capabilities. The Private Files and Private Pages links in settings are GRAY, which makes them appear to be disabled. So I had not even clicked on them and assumed that the General settings would be applied to everything.

    #769706
    Thomas Lartaud
    Keymaster

    Hi,

    Glad to hear that this is solved.

    Regards.

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