Purchase extension without renewal

    • diskremoto
      Participant
      # 1 year, 3 months ago

      Hi, I would like to purchase the extension Enhanced files – Personal   × 1. But first I would like to ask if the yearly renewal is automatic or is it possible to buy once and use the extension without renewing the purchase every year.

    • Thomas
      Keymaster
      # 1 year, 3 months ago

      Hi,

      You’ll be able to view all your subscriptions on your account. Then click the “View” button, and then “Cancel”. This will cancel your subscription so you’re not going to be prompted for renewals next year.

      Please note that you can’t cancel one item in a multi-items subscription. You need to cancel the whole subscription or keep it active.

      Best regards

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