Community Forum

Missing custom fields in update profile page

• • Crescere Insieme cooperativa sociale Arl

    Participant

    # il y a 3 années et 2 mois

    Hi,

    I created some custom fields with ACF, then installed ACF premium integration. The custom fields shows correctly in the register page, also in the account page, but they are missing in the edit profile page, as you can see in the attached files.

    Can you help me?

    Thanks!
  • Thomas

    Maître des clés

    # il y a 3 années et 2 mois

    Hi,

    I tried locally and I don’t have this issue.

    Could you please :

    • Try to save the profile and see if the fields then appear?
    • Check for a plugin conflict
    • Provide temporary admin credentials for a cloned/staging instance where we can try to debug that without affecting your site (post them in a private reply)

    Regards.

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
  • Crescere Insieme cooperativa sociale Arl

    Participant

    # il y a 3 années et 2 mois

    Cette réponse a été marquée comme étant privée.
  • Thomas

    Maître des clés

    # il y a 3 années et 2 mois

    Hi,

    I have deactivated WP-Rocket to make sure WP Customer Area changes were not cached. I’ve permanently deleted and re-created the page “Modifica Profilo”, then I saved the ACF field groups again, and the fields went back.

    Fixed but not sure what happened there, sorry.

    Regards.

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
  • Thomas

    Maître des clés

    # il y a 3 années et 2 mois

    Cette réponse a été marquée comme étant privée.