Add-Ons all saying they are not activated

    • Ivo Kittel
      Membre
      # il y a 1 jour et 8 heures

      Hi,
      All the add-ons we have setup are currently giving an error and saying they are not activated. What is going on?

    • Emmanuel Diop
      Maître des clés
      # il y a 5 heures

      Hi,

      Thank you for reaching out.

      We recently identified an issue caused by a security layer on our side that was temporarily blocking license validation requests, which resulted in add-ons incorrectly appearing as not activated.

      This has now been fully resolved. License checks are working normally again, and no action is required on your side. The add-ons should automatically show as activated shortly (you can refresh the page or recheck the licenses if needed).

      We apologize for the inconvenience and thank you for your patience.

      Best regards,
      Emmanuel

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