Can’t activate API Key (divi compatibility addon)

    • Julia Larrosa
      Membre
      # il y a 2 années et 11 mois

      Hei!

      I have the Divi Compatibility add on downloaded and installed.

      When I try to paste the api key on Licence Key WordPress area, a message appears saying: Unknown error while activating the license. I tried the universal key, the product key, and all the combinations. Also I “bought” and downloaded the Divi Compatibility add on and still happens the same.

      Could you help me please?
      Many thanks,
      Júlia

    • Vincent Mimoun-Prat
      Participant
      # il y a 2 années et 10 mois

      Hi,

      Could you check if outgoing requests may be blocked by your server firewall or hosting provider?

      Regards

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