Community Forum

New license, cannot active using either key

• • ryan

    Participant

    # il y a 3 années et 4 mois

    I purchased Additional Owner Types and it will not accept my new key. Order #WPCA-020597

     
  • Matias Larralde

    Maître des clés

    # il y a 3 années et 4 mois

    Hi,

    Can you check your curl verson ? See this post for more information.

    Regards.
  • ryan

    Participant

    # il y a 3 années et 4 mois

    cURL version
    7.79.1 OpenSSL/1.1.1l

     

    Also, I cannot see that topic.
  • Vincent Mimoun-Prat

    Participant

    # il y a 3 années et 4 mois

    Can you post the whole phpinfo() section about curl please ?
  • ryan

    Participant

    # il y a 3 années et 4 mois

    Cette réponse a été marquée comme étant privée.
  • Matias Larralde

    Maître des clés

    # il y a 3 années et 4 mois

    Hi,

    Please scroll down to the page, you’ll see a block specific to php-curl.
    OpenSSL is not php-curl.
    You’ll be able to see your php-curl version below on your phpinfo page.

    You should see something like lib-curl or php-curl 1.x.x (don’t remember the exact spelling sorry ˆˆ)

    I marked your post as private since it is containing some information about your server.

    Regards.
  • ryan

    Participant

    # il y a 3 années et 4 mois

    I don’t see anything like this.  Where can I find it?  I’m using the “PHPinfo WP” plugin Version 2.2.3

    It seems unlikely this is a problem considering I had a working Additional Owner Types license before. My PHP version is 7.4.25

    This is within the Configure Command section:

    CURL_CFLAGS=-I/opt/cpanel/libcurl/include’ ‘CURL_LIBS=-L/opt/cpanel/libcurl/lib64 -lcurl’
  • Matias Larralde

    Maître des clés

    # il y a 3 années et 4 mois

    Cette réponse a été marquée comme étant privée.
  • ryan

    Participant

    # il y a 3 années et 4 mois

    I have resolved this after a WordPress update.
  • Matias Larralde

    Maître des clés

    # il y a 3 années et 4 mois

    Ah yes, you’re right, there’s also a certificate update required by WordPress.

    Thank you for the feedback.

    Regards.