Notifications don’t reach the user

    • Gabriele Fantuzzi
      Participant
      # il y a 1 semaine et 3 jours

      Good morning
      I receive notifications on my e-mail but when I publish content, the user (subscriber) is not notified.

      Gabriele (from Italy)

    • Roberto SALTARELLI
      Membre
      # il y a 1 semaine et 3 jours

      Ciao Gabriele,
      non capisco la richiesta

      • Gabriele Fantuzzi
        Participant
        # il y a 1 semaine et 3 jours
        Cette réponse a été marquée comme étant privée.
    • Gabriele Fantuzzi
      Participant
      # il y a 1 semaine et 3 jours

      Per spiegarmi meglio quando inserisco un file e lo associo da un sottoscrittore dovrebbe partire una notifica, così come è scritto nelle impostazione dell’add-on
      Questa notifica non arriva

    • Matias Larralde
      Maître des clés
      # il y a 1 semaine et 2 jours

      Hi,

      Thanks for your message.
      We’ve noted it and will get back to you once we have an update to share.

      We appreciate your patience and understanding.

      Best regards,

      The WP Customer Area Team

    • Emmanuel Diop
      Maître des clés
      # il y a 6 jours et 21 heures

      Hi Gabriele,

      Thank you for your feedback.

      We’ve identified the issue you’re describing. This is a known limitation, and we’re currently working on improving this behavior to make Notifications smarter and more grouped in future updates.

      We’ll keep you informed as soon as a solution is available.

      Best regards,
      —
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