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page are empty

• • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    Hello

    After creating default pages, default menu, and a test user, once login into dashboard page, the page is empty. no form, no menu item. There is a “menu” with nothing : Menu

     

    I presume that I missed some step, but following the documentation, I cannot find what more should I do.

     

    thx for your help.
  • Thomas

    Maître des clés

    # il y a 3 années et 3 mois

    Hi,

    Is the menu correctly working when you connect as admin?

    If not: The menu is probably displayed as mobile view, probably because the area width is too small. Could you show a screenshot to confirm that in this case?

    If yes: It means that you should first set the permissions in Settings -> Customer Area -> Capabilities. Your user role must be able to see those sections in order to let the menu items display correctly. Check Initial setup -> Set permissions. and our permissions reference guide.

    Best regards.

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
  • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    hello

    seems that my answers are not appearing on this thread ?
  • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    I don’t know why, I’ll try to upload in txt the answer from blocksy team.
  • Vincent Mimoun-Prat

    Maître des clés

    # il y a 3 années et 3 mois

    Hi

    You are running the latest version of the plugin? Which version of WordPress are you using?
  • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    please check the attachment of my latest answer. The blocksy team found an issue in one of your files. thx.
  • Vincent Mimoun-Prat

    Maître des clés

    # il y a 3 années et 3 mois

    Hi,

    Yes, that fix is already in our code, and will be part of our next release.

    You can already apply the changes below on your website if you want to.

    https://gitlab.com/wp-customerarea/plugins/customer-area/-/commit/8ac7e4807ff595ad71ef77ce440bb9e048611388
  • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    ok great, I’ll notify blocksy team as well. thx
  • fabien_galiana

    Participant

    # il y a 3 années et 3 mois

    changes are ok. we can consider this case solve waiting for your next release.