WPCA skin – menu issue

    • vlada_v
      Participant
      # il y a 7 mois

      Hi, since unknow time I have somw trouble with menu – The menu items My File, My Pages are unaccesible, only Dashboard works. What is interesting, the problem occurs only when I use Master Skin. If switched to Master Skin – dark, this work fine.

      WP 6.6.1, PHP 7.4.33

      Any idea how to fix? I tried to deactive some plugins, including Autoptimize, but no change. Help is really appreciate!

    • Matias Larralde
      Maître des clés
      # il y a 5 mois et 3 semaines

      Hello,

      Sorry for the delay.

      • Could you first check for a plugin conflict? Deactivate all plugins and see if it helps. Switch theme and see if it helps. This could help you to find an eventual conflict.
      • Could you try to clear your browser’s cache or try to navigate to your site by using the incognito mode?
      • Could you open the dev tools panel (CTRL + SHIFT + i), hit the console tab, and see if you see any red output error?

      Regards.

       

       

    • vlada_v
      Participant
      # il y a 5 mois et 2 semaines

      Hi, it is working fine again, unfortunatelly, I dont know how it happen 🙁

    • Matias Larralde
      Maître des clés
      # il y a 5 mois et 2 semaines

      Hello,

      Glad to hear it is now working again ! For sure, this didn’t happen magically, you probably changed something on your site that made a conflict to disappear.

      Do not hesitate to create a backup now that everything work fine, and do not hesitate to contact us back if you’re facing any other issue.

      Regards.

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