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ANDREAS KALLIMANIS
Participant

# il y a 1 semaine et 6 jours

License activation returns:
success: false
error: “Unknown error while activating the license”

Domain: pc.adcreate-dev.gr
Environment: dev / staging
HTTP test: OK (200)
AJAX response: JSON

in reply to: Elementor compatibility isn’t activating it’s stuck on checking license

ANDREAS KALLIMANIS
Participant

# il y a 1 semaine et 6 jours

Emmanuel Diop a écrit:

Hi Pedro,

Thanks for your message.

Could you please make sure WP Customer Area is updated and activated (v8.3.2), and then update Customer Area – Elementor Compatibility to v1.0.1?

We fixed a small version mismatch that could cause the add-on to get stuck in a “checking” loop. After updating, please clear any cache (if you use one) and deactivate/reactivate the compatibility add-on once.

Let me know if this solves the issue on your end.

Best regards,
Emmanuel

in reply to: Elementor compatibility isn’t activating it’s stuck on checking license

ANDREAS KALLIMANIS
Participant

# il y a 2 semaines

Hello,
I’m experiencing the same issue: license activation is stuck on “Checking license…” (both for the master plugin and the add-ons). It keeps loading/stacking and never completes.

WP Customer Area v8.3.2
Elementor Compatibility v1.0.1
Enhanced Files v3.1.2
Conversations v5.1.2

How can we fix this?

Thank you

in reply to: Elementor compatibility isn’t activating it’s stuck on checking license

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