Forum Replies Created
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Daniel Bove
Membre# il y a 3 années et 10 moisHi Thomas,
Yes – all up to date.
I changed the skin theme back to “Main plugin folder – master” which fixed the icon issue. However, the “Design Extras add-on – master-light-teal” skin still has the icon issue.
I downloaded the font files from the web and tried to put them on the server but had no luck.
Doesn’t matter – happy to use the basic skin and move on with it.
Thanks for your help.
Dan
in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisHi, I found the issue… it is to do with the skin I was using – “Design Extras add-on – master-light-teal”.
I have switched back to the skin “Main plugin folder – master” and the icons are now working.
The console seems to be showing an error where the font files are not loading when the “Design Extras add-on – master-light-teal” skin is used.
Thanks,
Dan
in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisLicense keys and add ons now working. All activated and updated.
Still same issue with top toolbar icons not showing on the file details tab.
Dan
in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisCette réponse a été marquée comme étant privée.in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisCette réponse a été marquée comme étant privée.in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisCette réponse a été marquée comme étant privée.in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisCette réponse a été marquée comme étant privée.in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 10 moisCette réponse a été marquée comme étant privée.in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 11 moisHi Vincent,
Can this info be found in cPanel? I can’t find exactly what you’re referring to. I can only see my PHP version which is 7.4
Please assist.
Thanks!
in reply to: File upload icons not showing on file details tabDaniel Bove
Membre# il y a 3 années et 11 moisHi Thomas,
We are using version 8.0.6
Please see a screenshot of console errors attached.
The last time the icons were having issues was when WP Rocket was in use… I have disabled the plugin and still have the same issue. From memory, you added some rules into the WP Rocket plugin which fixed the issue but I am not 100% sure…
I have attempted to debug and deactivate plugins but still no luck. I have no other theme to switch to either.
P.S. We still receive the following error message when trying to activate our new licenses:
“Unknown error while checking the license status”Hopefully, we can get to the bottom of it.
Thanks!
in reply to: File upload icons not showing on file details tab