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  • Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Hi Thomas,
    Your fix seems to have done the job.

    Thanks for the help, we got there eventually.

    Kind regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Thanks Thomas, I will give it a try and see how I get on.

    Unbeknownst to me that domain I had set-up had been earmarked for deletion, I’ve set it up again but hopefully I won’t need it.

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Hi Thomas,
    I have tried posting this reply several times now as Private and every time it is not appearing in the thread so I am posting it publicly as there is no sensitive information as everything here relates to a temporary site that will be deleted soon.

    While waiting for a response I have took it upon myself to created a brand new ‘out of the box’ installation of WordPress and the only thing installed is the WPCustomerArea plug-in and I am getting the exact same results.

    You can see the site here: – wpca.concepttestzone.co.uk

    I have created two users Kevin and Robert. The log-in credentials are as follows: –
    Username: kevin Password: password
    Username: robert Password: password

    Each user has their own file assigned to them, and that file is only available in their own Category.
    But regardless of which user is logged in the Kevin user can still see Robert’s Category as well as his own, and likewise for Robert.

    Admin area can be accessed: – wpca.concepttestzone.co.uk/wp-admin

    Admin credentials: –
    Username: admin Password: adminpassword

    Regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Thomas, I replied to this yesterday but my reply is not showing up. Are you having issues?

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Hi Thomas,
    Yes your assessment of the problem is correct.

    FYI the WPCA plug-ins I have installed are ‘Switch users – Professional‘ and ‘Additional owner types – Professional‘.

    I would be willing to provide you with log-on credentials too if that would help?

    Regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 3 mois

    Hi Vincent,
    Yes this is my ‘go-to’ action whenever something does not work the way that it should.

    I uninstalled all of the other plug-ins to make sure that there wasn’t any conflicts and the issue remains for me.

    Regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 4 mois

    Hi there, we are well into August now… has there been any progress with this?

    Kind regards,

    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 5 mois

    Thank you Vincent, hopefully you have made some progress with this and will have an answer for me soon.

    Kind regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
    Kevin Gilmour
    Membre
    # il y a 3 années et 5 mois

    Hi Vincent,
    Yes I have already set the option to restrict the non empty categories within the widget, it has had zero impact on what is displayed as all categories are still showing.

    Regards,
    Kevin

    in reply to: WCPA My Files – Sidebar Categories Widget
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