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Hi,

Thanks for your message.
We’ve noted it and will get back to you once we have an update to share.

We appreciate your patience and understanding.

Best regards,

The WP Customer Area Team

Hi,

Thanks for your message.
We’ve noted it and will get back to you once we have an update to share.

We appreciate your patience and understanding.

Best regards,

The WP Customer Area Team

Hi,

Thank you for your message. We’ve taken note of it and want to let you know that we’ll do our best to respond to you shortly.

Thank you for your patience, and we appreciate your understanding.

Best regards,

The WP Customer Area Team

Hi,

Thank you for your message. We’ve taken note of it and want to let you know that we’ll do our best to respond to you shortly.

Thank you for your patience, and we appreciate your understanding.

Best regards,

The WP Customer Area Team

Hi,

Thank you for your message. We’ve taken note of it and want to let you know that we’ll do our best to respond to you shortly.

Thank you for your patience, and we appreciate your understanding.

Best regards,

The WP Customer Area Team

Hi,

Great news! We’ve fixed the issue, and the plugin is now available in the WordPress Repository.

Thank you for your trust and for using our plugin.
We will continue to maintain and improve it for the best experience.

Feel free to reach out to us if you have any questions or concerns.

Best regards,

The WP Customer Area Team

Hello,

Best way and simplest way would be to create a private page. Even if you could use the Protect Post Types add-on to add an Owner Assignation box to your pages, in order to select an owner, this add-on is not recommended to be used for standard post_types such as Posts or Pages, but is best suited for Post Types you created yourself. The reason behind this is that WordPress or many plugins will by default manipulate those post types, and WP Customer Area won’t be able to make it private by itself. For instance, by default, your pages and their content will be populated into your RSS feeds, and will make them readable from anyone. This wouldn’t be what you mean by “privately sharing”.

Also, keep in mind that even if you create a private page, WP Customer Area cannot fully protect the photo galleries you’ll insert into those pages by using the DIVI content builder, or even the WP Media upload gallery.
Any media that you’ll upload this way will be stored in the wp-content/uploads folder on your FTP, and medias will be loaded via a direct HTTP url. When you upload an attachment file to a private file, this is not happening especially if you properly secured your file storage folder. Those files can’t be accessed by any direct HTTP url, which means an user have to be logged-in to be able to download the image. For medias uploaded from the DIVI page builder, anyone being aware of the direct URLs of the medias inserted in those private content would be able to view/download them without the need to be connected to its account.

I hope that makes sense.

Regards.

Hello,

An user can currently only be added to a group by editing the group page itself, and then adding this user to the list.

We do not plan to update this for now since we have some other tasks to prioritize on our roadmap. You could however, hire a developer from your region to do that for you, it would be doable by creating a custom plugin to edit the default WordPress profile pages and user s’creation forms.

You could also create a Feature Request and explain your needs there. This would help others users to confirm they’re also interested by this feature, and help us to take it into account for one of the next releases.

Regards.

I’ll also need you to check for errors in the console tab, as explained in my previous message.

Do not hesitate to ask if anything is unclear.

Waiting for your screenshot.

Regards.

What ?

This is actually not what I asked for.

I explicitly gave you recommendations in order to fix your issues. First one was to send me your theme via email, second one was to check the errors sent by your browser. You avoided both of them and sent me a wordpress account which is totally unrelevant and does not allow me to get answers about my enquiries, enquiry which should help me resolve your issue. I can’t do anything with this account, this does not answer my questions.
I NEVER asked you to to send me a username and password by email. I can’t do anything with those credentials, and cannot access the source code I need to fix your issue.

Once again, you refuse to follow my recommendation.

So, now that I see you clearcly refuse to follow my recommendations, I’ll offer you a last ressort commercial gesture:

• We can refund you the add-ons you bought, but you won’t be able to get update or any support regarding your licences.
• Or, you’ll start following my guidelines and follow my requests in order to get your issues fixed instead of sending me credentials while I told you it is forbidden.

We cannot offer more if you still refuse to follow our guidelines, we’re sorry. We cannot fix your issues if you still refuse to answer and keep sending credentials, this doesn”t help or allow us to fix the issue. Many apologies about that. It is not about us, it is just technical, we can’t fix a code issue with a WordPress account, WordPress accounts do not give us access to what we need to resolve such an issue. It won’t give us enough access to fix that.

Please let me know if you want a refund. If not, consider reading my last answers and answering my requests instead of sending credentials once again.

Best regards.