Forum Replies Created
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Scott ClevelyParticipant# il y a 1 année et 4 mois
I’m still unable to send you a direct message on Slack, after following those directions: https://snip.wplifeline.com/2MD81WPr
Your username does not populate, as you can see in this video.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisIs there an alternate way to get support, other than this forum? I’m struggling to get my issue resolved, as it’s now been two weeks. Any help would be greatly appreciated.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisI’m not able to DM you in Slack with the username you provided, as we are not connected: https://snip.wplifeline.com/jdwWctsD I would need to first invite you by email address: https://snip.wplifeline.com/S1pT2s73 Are you able to provide an email address? Alternatively, you can DM me in slack by adding ‘scottclevely@gmail.com’ and then message me ‘@scottclevely’.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisI can read it now. Thank you. I will DM you as directed.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisIt’s been over a week now, and hoping for a resolution soon. Thank you.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisI’m not sure if this private reply is for me, but I’m unable to see it: https://snip.wplifeline.com/FCQDCtR5
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisAfter playing around, I do get an Error 403 with Query Monitor: https://snip.wplifeline.com/W6JpTwbr Please advise on how to proceed. Thank you.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisThank you for your response.
This is the error from the log:
2023-06-15 15:01:01.162500 [NOTICE] [257541] [T0] [64.118.235.187:64994-H3:395DB033722BC4D1-4#APVH_programs.righttrackeducation.ca:443] [STDERR] PHP Warning: Trying to access array offset on value of type null in /home/righttrackeducat/public_html/programs/wp-content/plugins/customer-area/src/php/core-classes/Licensing/licensing-client.class.php on line 273\n
PHP Curl is activated: https://snip.wplifeline.com/5tx5gXd1
Please let me know how to proceed.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisI’m not sure what the typical turnaround time is for support, but I would really appreciate a reply soon, as I’ve paid for this add-on and it does not work, and my client needs it to very much this week. (Is this the only way to get support? Through a public forum?) Seems likely a simply fix on the developers end. Can someone please advise? If it can’t be fixed for some reason, can a new working license be issued, and if not obviously I’ll require a refund. I appreciate your attention to this matter. Thank you.
in reply to: Unknown error while activating the licenseScott ClevelyParticipant# il y a 1 année et 5 moisI’ve disabled all other plugins, tested, changed PHP, tested, turned on debug mode, tested, and I’m still stumped. Looking forward to some support. Thank you.
in reply to: Unknown error while activating the license