Hello,
Our live site http://www.certisolis.com does not use a Letsencrypt certificate but Sectigo.
On the other hand, the clone site https://certisolis.24-7-diffusion.com/ has a let’s encrypt ssl certificate but I can’t put another one.
So, there shouldn’t be any problem on the live site normally ? Kind regards, 24-7
Hello, We have cloned the site, here are the FTP credentials :
host : 163.172.52.213 user : cert_dev2 password: 9!I7xsi0
Regards
24-7
Thank you for your feedback.
I checked on our server and curl is enabled. I have created FTP access for you:
host : 163.172.52.213 user : cert_dev password: 9!I7xsi0
Sincerely 24-7
Hello Have you been able to look at where the problem is coming from? Thank you in advance, Sincerely Gwendoline
Hello, thank you for your feedback. I have modified the user, you should be able to connect. There is no error in the logs when I try to validate the license keys. Best regards, 24-7
Hello, here are the requested accesses:
url : https://www.certisolis.com/wp-admin
user : wp-customer
password : kR%69$h1@tR!wv6NhZqzdOb2
Thank you in advance, Sincerely
Yes, can you give me an email address where I can send the login information please?
When I re-impose the key, it tells me “Unknown error while activating the license”
