Uploading file

    • vlada_v
      Participant
      # il y a 3 mois et 1 semaine

      Hi, I have some trouble with adding private file – altough everything seems to be ok, when saved after uploding, there is no attachement 🙁 Any idea why? I tried to move folders /customer-area/as recomended, w/o any change. Thank you for any help

    • Thomas
      Maître des clés
      # il y a 3 mois

      Hi,

      I tried to move folders /customer-area/as recomended, w/o any change

      Does WP Customer Area properly detects your changes? You can verify that in Settings > WP Customer Area > Private Files.

      when saved after uploding, there is no attachement

      1. Are you trying to do this from the frontend (using the Front Office Publishing add-on), or from the backend?
      2. Do you see any JS error in the console ?
      3. Please check for a plugin conflict and then try again to see if it fixes your issue.

      Regards.

    • vlada_v
      Participant
      # il y a 3 mois

      A)

      no error appears

      B)

      1/From backend, eighter common way or ftp. One thing; when I “uncheck” copy file, dont delete, the file is deleted. So maybe there could be somehing with permisions when uploading?

      2/I dont know where to check

      3/ Not tried yet,

       

      The plugin is good, may be exact what I need, so I am villing pay for making to work …

    • Thomas
      Maître des clés
      # il y a 3 mois
      Cette réponse a été marquée comme étant privée.
      • vlada_v
        Participant
        # il y a 3 mois

        Hi Thomas, thank you.
        so I did the plugin conflict test, and found one that causes the issue – Multilanguage Pro by BestWebSoft.

        Shall I contact BestWebSoft for support?

        Thank you.
        Kind regards, Vladimir

    • Thomas
      Maître des clés
      # il y a 3 mois

      Hi,

      Our plugin is actually not compatible with Multilang plugins.

      You should check in their documentation a way to disable that plugin for our Custom Post Types and WP Customer Area should run smoothly 🙂

      Regards.

Vous lisez 4 fils de discussion

The topic ‘Uploading file’ is closed to new replies.