Community Forum

Access Denied to his file

• • Daniele Cavazzin

    Participant

    # 2 years, 7 months ago

    The customer sees the file on the category page but cannot view the content.
    This doesn’t always happen.
    For the same client it happened 2 times. The first time it displayed, the second no, then after resaving the file it displayed, the third ok, the 4 again no.
    I don’t want to update the file because I would like to understand why it doesn’t go to first and why he can see it on category but not view the content.

    Could you help me?
  • Thomas

    Keymaster

    # 2 years, 7 months ago

    Hi,

    but cannot view the content

    You might probably try to uncheck the box in Settings -> WP
    Customer Area -> {content type} -> Frontend Integration ->
    Content Queries – Hide contents created by the current connected user.

    I hope that helps.

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