Community Forum

Can we use the FTP option as classic file upload is not working

• • Jake Thomas

    Member

    # 2 years, 9 months ago

    How can we enable the FTP Folder
  • Thomas

    Keymaster

    # 2 years, 9 months ago

    Hi,

    From this documentation:

    Copy from FTP folder (advanced mode): to do this, we need to use an FTP client (e.g. Filezilla) to drop files into a directory defined in the WP Customer Area settings. Note that this method is particularly useful for large files and is better suited for advanced users

    I hope that helps,

    Regards.

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    • Jake Thomas

      Member

      # 2 years, 9 months ago

      This reply has been marked as private.
  • Vincent Mimoun-Prat

    Participant

    # 2 years, 9 months ago

    Where am I looking for these settting sorry?

     

    Go to: Settings » WP Customer Area » Private files » then fill the absolute path to your ftp folder in the corresponding field.