Cant activate with code

    • Armin Sanjari
      Participant
      # 4 weeks ago

      I’ve tried it five times now, even with the master key—it loads and loads, but nothing happens.

    • STEFANO LUGLIO
      Participant
      # 3 weeks, 2 days ago
      This reply has been marked as private.
      • Emmanuel Diop
        Keymaster
        # 3 weeks, 2 days ago

        Hi,
        Can you please tell me if you are trying to activate your license with an administrator role ?
        I remain at your disposal.
        Best regards

      • STEFANO LUGLIO
        Participant
        # 3 weeks, 2 days ago

        Yes, I’m trying to activate the license with the administrator role, but it doesn’t activate, it keeps loading

      • Emmanuel Diop
        Keymaster
        # 3 weeks, 2 days ago
        This reply has been marked as private.
      • STEFANO LUGLIO
        Participant
        # 3 weeks, 1 day ago
        This reply has been marked as private.
      • Emmanuel Diop
        Keymaster
        # 3 weeks, 1 day ago
        This reply has been marked as private.
    • Emmanuel Diop
      Keymaster
      # 3 weeks, 2 days ago

      Hi,
      Can you please tell me if you are trying to activate your license with an administrator role ?
      I remain at your disposal.
      Best regards

      • STEFANO LUGLIO
        Participant
        # 3 weeks ago
        This reply has been marked as private.
    • Armin Sanjari
      Participant
      # 3 weeks ago

      Yes, of course, shall I send you the login details?

      • Emmanuel Diop
        Keymaster
        # 3 weeks ago

        Hi Armin,

        Thank you for your patience while we worked on this.
        A patch for this issue has now been released, and you can safely update to version 8.2.7.

        Please let me know if everything runs smoothly after the update, or if you notice anything unusual. I’ll be happy to assist further if needed.

        Best regards,
        Emmanuel

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