Community Forum

Can’t see privat file on frontend

• • Magda Fraunschiel

    Participant

    # 3 months ago

    Hi,

    I created a private content and attached a PDF file.

    However, in the frontend I only see the title and description – there is no attachment file.

     

    I already deactivated all plugins, but that didn’t help. I can’t see the attached file.

     

    Thank you.
  • Imanol Salaberry

    Keymaster

    # 3 months ago

    Hi Magda,

     

    If you can only see the description block for private files, or even for tasklists, it’s probably because you need to check the checkbox in Settings
-> WP Customer Area -> {content type} -> Frontend Integration
-> Show after post - Show additional information before and after the
post in the single post view (where {content type} can be private files, private pages, conversations, etc.)

     

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
  • Magda Fraunschiel

    Participant

    # 2 months, 3 weeks ago

    Hi,

    I checked the checkbox but still can’t see the file on the frontend.

    Sorry, I already switched to another plugin.