Compatibility with other plugin

    • Marco Bertolini
      Participant
      # 2 months, 3 weeks ago

      Hi,
      we are encountering an issue.
      We have installed the following plugins:

      • WP Customer Area
      • WP Customer Area – ACF Integration
      • WP Customer Area – Authentication Forms
      • WP Customer Area – Managed Groups

      We need to allow users to register and wait for approval. The administrator will decide whether to approve their request or not.

      We couldn’t find any native functionality in WP Customer Area or its modules, so we tried adding another plugin:

      • New User Approve (free version)

      The interaction between the two works almost correctly, but the only issue is this: when the user submits the registration data and confirms, instead of being redirected to a confirmation page, they are redirected to a blank page.

      Can you help us locate the problem?

    • Matias Larralde
      Keymaster
      # 1 week, 3 days ago

      Hi Marco,

      Thanks for your message, and sorry for the delay!

      WP Customer Area doesn’t natively support admin-approved registration flows, so using “New User Approve” is understandable — but it may cause conflicts, especially with redirection after registration, which could explain the blank page.

      You can try adding this snippet to your theme’s functions.php to redirect users to a public “pending approval” page after registration:

      add_filter('cuar/form/registration/success_redirect_url', function ($url, $form_instance) {
    return home_url('/registration-pending/');
}, 10, 2);

      This might help avoid the blank screen. Let us know if it works or if you’d like further help!

      Best regards,
      The WP Customer Area Team

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