Confirmation emails for each Download?

    • David Akers
      Participant
      # 1 month ago

      Email notification every time a document is uploaded. When our customers upload multiple documents, they get an email notification for each document. The only option is to turn off the notifications, then we do not know when a client uploads files. Any ideas?

      Thanks in advance for any help you can provide.

    • Matias Larralde
      Keymaster
      # 3 weeks, 4 days ago

      Hi David,

      Thanks for your message!

      What you described is the expected behavior: each uploaded document triggers its own notification email.

      At the moment, there are no plans to change this, as it’s how the plugin is designed to work.

      We understand this can feel excessive in some cases, but unfortunately there isn’t currently a built-in way to group or limit these notifications.

      Best regards,

      The WP Customer Area Team

      • David Akers
        Participant
        # 2 weeks, 4 days ago

        ok, thank you for your response.

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