Hi,
Is it possible to overview which users access the reserved area and when?
WP Customer Area is using the standard WP user system, so feel free to look for a third-party plugin that logs users logons. They should be compatible.
Is it possible to know which files have been downloaded? how many times and by whom?
You can use our Notifications add-on to get notified about files downloads. You can also check logs entries in wp-admin > Customer Area > Logs.
Regards.
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