Files and data migration

    • Antonio Ortiz Repiso
      Participant
      # 5 days, 18 hours ago

      Hi guys!

      I am using your main plugin and a couple of premium add-ons for my website and everything is working fine.

      However, now we are redesigning the website and I will need to move all the files data from the current website to the new one.
      What is the best way to do this? Do you have any tool to export the data and import them into other website?

      Thanks a lot.

    • Antonio Ortiz Repiso
      Participant
      # 1 day, 19 hours ago

      Hello!

      Somebody there? Is support still active?

      Thanks

      • Emmanuel Diop
        Keymaster
        # 1 day, 18 hours ago

        Hi Antonio,

        Thanks for your message, and sorry for the delay — happy to help.

        Yes, you can safely migrate all your WP Customer Area data (private files, pages, owners, metadata, etc.) to your new website.
        There is no dedicated export/import tool inside the plugin, but the migration is fully supported through a full WordPress site migration.

        Here is the recommended method:
        1. Migrate the database
        All WP Customer Area data is stored in WordPress tables, so you simply need to export the database from your current site and import it into the new one. Tools you can use:

        All-in-One WP Migration
        WP Migrate Lite / Pro
        Duplicator
        or a manual SQL export/import via phpMyAdmin

        This step transfers:
        – private files metadata
        – private pages
        – relationships (owners, customers, assignments, etc.)
        – plugin settings and add-on configurations

        2. Copy the physical private files
        WP Customer Area stores uploaded files in:
        wp-content/uploads/customer-area/
        (or another custom directory if you changed it)

        Simply copy this folder from the old server to the new one.

        3. Check your access rules & permalinks

        Once migrated:
        go to Settings → Permalinks and click Save
        check WP Customer Area → Settings → Files to confirm the storage path
        verify private content access rules (they should already be intact)

        That’s all — everything should work.
        After these two elements (DB + uploads folder), all your private content should appear exactly as before, including access restrictions and file histories.

        We remain at your disposal if you need more specific instructions.

        Best regards,
        Emmanuel

        —
        Want to help WP Customer Area? It only takes few seconds!
        Rate & review the plugin on WordPress. 🙂

Viewing 1 reply thread

You must be logged in to reply to this topic.