Hello everyone, I apologize for my English. I tried to install your plugin, but I get an installation error:
Installation failed: Failed to copy the file. customer-area / libs / php / vendor / tecnickcom / tcpdf / fonts / cid0cs.php
The installed theme is OceanWp version 3.2.1 The Plugins installed are: Elementor, Envato Elements, OceanExtra
Before buying it, I would need to understand how to fix it, I am new to the environment and don’t know how to fix it. Thank you for your help.
Cristian
Hi,
Can you try to delete and re-upload the main plugin? There’s maybe a missing a corrupted file into the plugin folder.
You might also want to make a backup first.
Best regards.
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I solved! I went into the file manager, and deleted the wp customer area folder, in doing so I managed to install it!
Thank you for your help!
Great, nice to hear you got it resolved!
Regards.
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