Community Forum

Integration problems

• • argimiro

    Participant

    # 2 years, 9 months ago

    Hello, I installed the customer area plugin, but it has an integration problem with the theme, I wanted to solve it by trying to make a new page with Elementor, but it does not integrate.

    They also suggest using this code, but I don’t know where to embed it, I have put it in functions.php but I don’t see any change.

    add_filter(‘cuar/private-content/view/disable-css-resets’, ‘custom_cuar_disable_css_reset’);
    function custom_quar_disable_css_reset() {
    return true;
    }

    Could someone support me? thank you
  • Vincent Mimoun-Prat

    Keymaster

    # 2 years, 9 months ago

    Hi,

    You have a typo in your code

    custom_cuar_disable_css_reset

    vs

    custom_quar_disable_css_reset
    • argimiro

      Participant

      # 2 years, 9 months ago

      Thank you very much, I will try it, because I tried several of the code-snippets and it has not worked with that theme.
    • argimiro

      Participant

      # 2 years, 9 months ago

      I have made the correction and it still does not work, any solution that could support me?

       

      add_filter('cuar/private-content/view/disable-css-resets', 'custom_cuar_disable_css_reset');
      function custom_cuar_disable_css_reset() {
          return true;
      }
  • Vincent Mimoun-Prat

    Keymaster

    # 2 years, 9 months ago

    Thomas is currently on holiday, he should be back next week with some tips, he is the frontend guy.
    • argimiro

      Participant

      # 2 years, 9 months ago

      Thank you very much for the support, I will be waiting for your comments.
  • Thomas

    Keymaster

    # 2 years, 8 months ago

    Hi,

    but it has an integration problem with the theme

    Not sure this code snippet is the solution. Hard to say for now… What is the problem actually? Can you post some screenshots or describe the issue?

    Regards.

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    Rate & review the plugin on WordPress.org 🙂
  • Thomas

    Keymaster

    # 2 years, 8 months ago

    Also, please add the code snippets into a plugin instead of your functions.php file.

    Regards.

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
    • argimiro

      Participant

      # 2 years, 8 months ago

      Hello good day, I have followed the procedure to add the codes, but it still does not work, it is an integration problem with the theme. I share captures and thank you for your support in advance

       

      The navigation bar and the header widget is on top, I already tried to include it as a shortcode in Elementor to separate the space but it does not allow it

       

      In responsive mode from a mobile it works fine, but if it is seen from a pc it has that error.

       

      Thanks
    • argimiro

      Participant

      # 2 years, 8 months ago

      This way I have the codes
  • Thomas

    Keymaster

    # 2 years, 8 months ago

    This reply has been marked as private.
    • argimiro

      Participant

      # 2 years, 8 months ago

      Hello, of course with pleasure, I’ll pass you the data for the income privately.
    • argimiro

      Participant

      # 2 years, 8 months ago

      This reply has been marked as private.
    • argimiro

      Participant

      # 2 years, 8 months ago

      hi?
  • Thomas

    Keymaster

    # 2 years, 8 months ago

    Hi,

    Sorry for the delay, I’ve been busy these days.

    1. Menu inaccessible:
       Fixed with some CSS added in Appearance -> Custom CSS

       body.customer-area-active.customer-area #content {
       	padding-top:48px;
       }​

    2. Duplicated menu on the bottom of the page: I created a cuar.php file in the root of your theme because the page.php from your theme is not correctly coded, and was generating another menu at the bottom of the page
    3. Feel free to delete the code snippet
    4. Do not hesitate if you need anything more

    Regards.

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    Rate & review the plugin on WordPress.org 🙂
    • argimiro

      Participant

      # 2 years, 7 months ago

      Thank you very much for the support, now I do it.
    • argimiro

      Participant

      # 2 years, 7 months ago

      Hello, first of all thank you for your time. I have entered the site and I still see the same 🙁
  • Thomas

    Keymaster

    # 2 years, 7 months ago

    Hi,

    I updated the code in Appearrence > Custom CSS, so now it should work. (you should clear your cache: CTRL + F5 on chrome)

    However, please understand that this kind of request is normally not handled by our support scope. The problem is actually your theme. You have a floating menu without any padding under it, so the rest of the page will just fit behind it. As you can see, the CSS code I added is only affecting elements from your theme (but only on WPCA pages). You should contact your theme author and ask him for a blank template page that you can use without getting your first element hidden by the menu.

    /** WPCA **/
    body.customer-area-active.customer-area #content {
    	padding-top: 130px;
    }
    body.customer-area-active.customer-area #primary {
    	background: #191919;
    }
    @media screen and (max-width: 1200px) {
    	body.customer-area-active.customer-area #content {
    		padding-top: 48px;
    	}	
    }

    Regards.

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    Rate & review the plugin on WordPress.org 🙂