Number of professional licenses issue

    • Dana Cain
      Participant
      # 2 years, 2 months ago

      I have the professional license for all of my premium add ons however it is only allowing me to register one usage on one site. The professional license should give me registrations on 5 sites as advertised.

    • Vincent Mimoun-Prat
      Participant
      # 2 years, 2 months ago

      Hi,

      Indeed. It should be fine now. I have updated the licenses.

    • Dana Cain
      Participant
      # 2 years, 1 month ago

      Still all add-ons shows 1 out of 1 activations instead of showing 1 out of 5 because I have professional license for all add-ons not only for 1 or 2.

    • Vincent Mimoun-Prat
      Participant
      # 2 years, 1 month ago

      Hi,

      I had fixed it for the order in October but had not seen the order from May.

      This should be fine now.

      Regards

      • Dana Cain
        Participant
        # 2 years, 1 month ago

        I can see the license is now showing 1 out of 5 but when I click to validate license it gives me the error like invalid license etc.

      • Vincent Mimoun-Prat
        Participant
        # 2 years, 1 month ago
        This reply has been marked as private.
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