PHP and WP versions Compatibility??
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Danijel Marin
Member# 8 months, 4 weeks agoHi there! I have been using WP Customer Area with 2 premium addons (Enhanced Files and Notifications) for a long time for one of my clients. But recently the website loads very slowly and file uploads on the back-end are very slooooow.
So, I was wondering if the main plugin + addons are compatible with the latest WP version (6.6.1) and PHP ver 8.3? You see, I have recently upgraded PHP but after seeing that Addons are only “Tested up to PHP 7.3 and WordPress 6.2.2” (as is stated on each Addon page in the right sidebar), I am wondering if the latest WP and PHP versions actually slow down WP Customer Area and the website in general??
After those recent updates of PHP to 8.3 and WP to 6.6.1 I also noticed a PHP compatibiliy error that is being recorder in my error log on server:
PHP Deprecated: Creation of dynamic property CUAR_NotificationsAdminInterface::$no_addon is deprecated in /home/tahoce47/public_html/wp-content/plugins/customer-area-notifications/src/php/helpers/notifications-admin-interface.class.php on line 22
Why would this be? Is this related to the plugin’s incompatibility with PHP 8.3 or something else? Any suggestions?
Please let me know ASAP.
Thanks, Danijel
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Matthew Brunetti
Participant# 8 months, 2 weeks agoI am having the same problem. I’d love some direction/recommendations for this.
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Matias Larralde
Keymaster# 7 months, 3 weeks agoHello,
Sorry for the delay.
PHP Deprecated: Creation of dynamic property
This error doesn’t have any incidence about your issue. You can check this post and edit the plugin file to stop our plugin flooding your
php-errors.log
file. This will be fixed in a future release, but I can’t tell you when this will be released.This is actually just a typo error, a variable name is wrong, but there is no incidence over the plugin, its functionnalities, nor the slowyness of your page loadings.
have recently upgraded PHP
Usually, in most of the cases, the issue comes from there. It depends on your hosting provider, the services you are using, the way you upgrade PHP. Most of the time, you will upgrade PHP to a newer version, but the configuration won’t match the older version, and you’ll end up with a new configuration into the
php.ini
file that matches the default values, not a configuration that matches your needs. In most cases, the PHP memory limit values would be lower than the ones required to let your site and page loadings to run smoothly.One you upgraded PHP to a higher version, we would recommend to check:
- The PHP memory usage limit (we cannot recommend any limit, it would depend on your site and its usage, especially if you are also using a lot of plugins, or heavy consumption plugins such as Elementor or Woocommerce, but do not hesitate to try at least 512Mb to see if it helps). Please rely on your hosting provider’s documentation to know how to increase that
- The PHP_MAX_EXECUTION_TIME also probably need to be increased
- The WordPress memory usage limit should also be defined, but should be lower than the PHP memory usage limit (since WP uses PHP). But it can be defined from your
wp-config.php
file by setting a constant likedefine( 'WP_MEMORY_LIMIT', '256M' );
- WP Customer Area is actually delivering private attachment files from PHP. If you have to deliver attachment files to be downloaded, that are up to 256Mb, both your WP and PHP memory usage limits should be higher than thos values
- Your server configuration probably uses PHP-FPM, and those values probably also need to be reviewed. We don’t have any recommendation. It depends on your needs, on the number of plugins installed on your site, on the number of requests executed per minutes / seconds, on the consumption of your site.
In any case, there is no chance that upgrading PHP would cause any slowlyness issue. The only issue should come from the new PHP configuration, after you upgraded. There is a lot to review, but I bet you are just facing memory peaks issues after upgrading to PHP 8.3, which should come from your new PHP configuration.
Please, do not hesitate to check that and let us know if you achieved to managed this issue, and do not hesitate to share the PHP values you changed from its defaults to let the plugin runs smoothly, in case it can help others.
Best regards.
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q.arumi
Participant# 1 day, 17 hours agoHello,
In my case I am using the plugin with the Authentication Forms addon which is what is failing me giving a critical error on the website.
I had to set the server to PHP version 8.4 due to the requirements of the template I am using and EVERYTHING is failing me because of this addon.
In addition, the Notification addon is warning me that there is a new version and when I enter your page it does not appear and still only the version that I have already purchased can be downloaded.
Can you fix this as soon as possible?
Will you update the plugin and addons to the new versions of PHP and will you continue to update the plugin or is it abandoned?
I say this to continue paying or stop paying.
Please let me know. Thanks.-
Emmanuel Diop
Keymaster# 1 day, 15 hours agoHi,
Thank you for your message, and I’m really sorry to hear about the issues you’re experiencing.
We’re currently working on ensuring full compatibility with PHP 8.3 and 8.4, which do introduce several breaking changes — especially with deprecated functions that were still tolerated in earlier PHP versions.
The Authentication Forms add-on is indeed on our list of components to update for PHP 8.4 support.
If you can share the exact error message from your logs, I can check if there’s a patch or a quick fix we can suggest in the meantime.Regarding the Notifications add-on:
No worries — the message about an update is misleading. Version 7.1.0 is actually the latest available version, and there’s no update to apply for now.And just to clarify: WP Customer Area is actively maintained, and updates are still ongoing. If you rely on the plugin, there’s no need to worry — support and development are not abandoned.
Let me know if you’d like help troubleshooting your current setup or need temporary solutions while we release the next updates.
Best regards,
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