WPCA skin – menu issue

    • vlada_v
      Participant
      # 3 months, 4 weeks ago

      Hi, since unknow time I have somw trouble with menu – The menu items My File, My Pages are unaccesible, only Dashboard works. What is interesting, the problem occurs only when I use Master Skin. If switched to Master Skin – dark, this work fine.

      WP 6.6.1, PHP 7.4.33

      Any idea how to fix? I tried to deactive some plugins, including Autoptimize, but no change. Help is really appreciate!

    • Thomas
      Keymaster
      # 2 months, 3 weeks ago

      Hello,

      Sorry for the delay.

      • Could you first check for a plugin conflict? Deactivate all plugins and see if it helps. Switch theme and see if it helps. This could help you to find an eventual conflict.
      • Could you try to clear your browser’s cache or try to navigate to your site by using the incognito mode?
      • Could you open the dev tools panel (CTRL + SHIFT + i), hit the console tab, and see if you see any red output error?

      Regards.

       

       

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    • vlada_v
      Participant
      # 2 months, 2 weeks ago

      Hi, it is working fine again, unfortunatelly, I dont know how it happen 🙁

    • Thomas
      Keymaster
      # 2 months, 2 weeks ago

      Hello,

      Glad to hear it is now working again ! For sure, this didn’t happen magically, you probably changed something on your site that made a conflict to disappear.

      Do not hesitate to create a backup now that everything work fine, and do not hesitate to contact us back if you’re facing any other issue.

      Regards.

      Want to help WP Customer Area? It only takes few seconds!
      Rate & review the plugin on WordPress.org 🙂

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