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  • eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Hi Thomas,

    Many thanks – received and account created. I’ll await your quote and project date/timing next week.

    Best, Eleanor.

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Hi Thomas,

    No worries about this week. Thanks for getting back to me with a cost/hour and rough time needed. Can you let me know what day next week you will be free if you were to start working on these issues? Start of next week/mid/end?

    When you get chance next week you can send the quote and schedule to my email eleanor.bunting@ics-world.com

    Also where are you based? I am on (GMT+08:00) Taipei time.

    Many thanks, Eleanor.

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Hi Thomas,

    Thank you so much for the detailed information and guide – I really appreciate it. That’s so annoying about the theme’s faults…

    I will try and fix these issues myself following your advice, but if you could send me a quote today or by tomorrow that would be great so I can weigh up my options as I would like to get this fixed quickly. Please let me know how much you would charge to fix these issues and how long it would take you.

    Thanks again for your help, Eleanor.

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Also I just logged back in as Admin and the menu isn’t visible – it’s transparent. Any solutions? Not sure why it would be different for your new subscriber login and my admin login.

    Many thanks.

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Hi Thomas,

    Can you try again the same credentials? Not sure what was wrong before, but it’s working now.

    When I sign in to your subscriber login I can see the menu, but when I scroll down it disappears. Also if I click on one of the menu tabs and go to that page, the menu is a completely different layout on the new page (list instead of tabs) – how can I keep it the same.

    Also how do I use the front end upload feature for clients to upload their files?

    Many thanks, Eleanor.

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Oops sorry, https://www.ics-world.com/

    Many thanks

    in reply to: Menu Disappeared, Dashboard Un-editable
    eleanor.bunting
    Participant
    # 3 years, 3 months ago

    Hi Thomas, many thanks for getting back to me.

    I tried changing to classic mode and saving the page, but the menu is still transparent. Can you please login using these subscriber credentials to see what the problem is? Let me know if you need admin credentials temporarily to help fix anything?

    Login thomas
    password icsloginhelp

    It would be great to hear a quote from you as a freelancer for this project. Let me know how long this would take, as well as cost.

    My company wants to create a better looking front end to our current client log in portal. We also want our customers to upload documents to the site on their own individual private logins (which is why I bought the front end plugin and the design plugin). It is not a big task, we just need a few simple updates:

    • Changing the menu to tab options
    • Adding “weekly order status” as a tab
    • Cleaning up design
    • Allowing clients to upload from front area (how to?)

    Attached a picture for reference.

    Many thanks, Eleanor.

    in reply to: Menu Disappeared, Dashboard Un-editable
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