Community Forum

Divi Site Addon Purchased, but things got weird.

• • Dave Able

    Participant

    # 2 years, 8 months ago

    When I login, I’m taken to the NoHeader.png screen attached.  When I select a file, it takes me to SiteHeader.png (also attached).  All I want is for all of the customer area to be within my divi template, but I’m at a total loss.  Is there a way I can pay for premium support to get this the way I want?  I’m also open to hiring a contractor to do it for me, if that’s an option.  I just need to get this ready for my company.
  • Thomas

    Keymaster

    # 2 years, 8 months ago

    This reply has been marked as private.
    • Dave Able

      Participant

      # 2 years, 8 months ago

      This reply has been marked as private.
    • Dave Able

      Participant

      # 2 years, 8 months ago

      This reply has been marked as private.
  • Vincent Mimoun-Prat

    Keymaster

    # 2 years, 8 months ago

    This reply has been marked as private.
  • Dave Able

    Participant

    # 2 years, 8 months ago

    This reply has been marked as private.
  • Vincent Mimoun-Prat

    Keymaster

    # 2 years, 8 months ago

    Thomas is currently on leave, he should be back soon.

    Did you override any template file on your theme?

     

    Also, did you have a look at that documentation: https://wp-customerarea.com/documentation/developer-guides/theme-development/ ?

    More specifically the chapters about:

    • Alternate custom single templates
    • Custom pages templates