An attempt to bypass security checks issue

    • oge chi
      Member
      # 1 year ago
      Hi,
      My clients are not able to login to their customer area.
      “An attempt to bypass security checks was detected! Please go back and try again.”
      This is a prolonged problem and is causing a lot of distress. Can you please assist urgently.
      Under needs attention:
      Congratulations, everything seems to be configured properly. You can enjoy your private area now.
      Installed add-ons
      WP Customer Area – Additional Owner Types 6.0.1 6.0.1
      WP Customer Area – Authentication Forms 6.0.2 6.0.2
      WP Customer Area – Conversations 5.0.3 5.0.3
      WP Customer Area – Front-office publishing 5.0.2 5.0.2
      WP Customer Area – Managed Groups 5.0.1 5.0.1
      WP Customer Area – Notifications 7.0.4 7.0.4
      WP Customer Area – Owner Restriction 5.0.2 5.0.2
      WP Customer Area – Search 4.0.1 4.0.1
      License keys for commercial add-ons
      Still showing problems for the 2nd year. When will this be resolved??
      Additional owner types – No API resources exist. Login to My Account to verify there are activations remaining, and the API Key and Product ID are correct.
      Authentication Forms
      A customer account does not exist for this API Key.
      Owner Restrictions
      No API resources exist. Login to My Account to verify there are activations remaining, and the API Key and Product ID are correct.
      Search
      No API resources exist. Login to My Account to verify there are activations remaining, and the API Key and Product ID are correct.
    • Thomas
      Keymaster
      # 1 year ago

      Hi,

      My clients are not able to login to their customer area.
      “An attempt to bypass security checks was detected! Please go back and try again.”
      Sorry for the inconvenience, we’ll make all our efforts to resolve your issue.
      This is a prolonged problem and is causing a lot of distress. Can you please assist urgently.
      Well, this is actually your first post and nobody actually reported that issue yet. But anyway, as I said, we’ll make all our efforts to resolve your issue, since it is an issue really preventing you use the whole software 🙂 Don’t worry.
      License keys for commercial add-ons
      Still showing problems for the 2nd year. When will this be resolved??
      Licenses keys reports shouldn’t prevent you to use the add-ons. It would only prevent you to get notifications updates, which is absolutely not a concern about the softwares functionnalities. However, we can also, there, put any investigation effort to resolve that 🙂
      —-
      Let’s handle that in the correct order, if you’d agree. We’ll first investigate the login issue.
      First thing I notice is that your add-ons are not up-to-date. Since it is very hard to debug out-of-date add-ons, would you please agree to :
      • create a staging/cloned instance of your site so you can make some modifications on your site without touching your live site in any way
      • update WPCA main plugin and all its add-on to the latest versions
      • check for some plugin conflict

      We’ll then be able to investigate further, and for sure, we’ll find the reason about this message, but those first steps would be first required.

      Let me know when its done and we’ll go threw the next debugging step.

      Best regards.

      Want to help WP Customer Area? It only takes few seconds!
      Rate & review the plugin on WordPress.org 🙂

Viewing 1 reply thread

The topic ‘An attempt to bypass security checks issue’ is closed to new replies.