Can’t setting or reset a password

    • vertexcomunicacio
      Participant
      # 11 months ago

      Hi,

      When i’m trying to reset a user’s password through the forgot password page with the authentication forms addon, it always returns that the password is not valid.

      If I disable the addon and test it with the WordPress form, it works fine.

    • Thomas
      Keymaster
      # 10 months ago

      Hi,

      Sorry that I did not see your post earlier… Not sure why…

      Are you still experiencing that issue? Do not hesitate to get back to me if you need some investigation.

      But first, could you please regenerate salts for your site and see if it fixes the issue?

      What Are SALT Keys and How Do You Change Them?

      Regards.

Viewing 1 reply thread

The topic ‘Can’t setting or reset a password’ is closed to new replies.