Community Forum

customer account detail

• • stefanslavov

    Participant

    # 1 year, 6 months ago

    Hi,

    My customers are unable to change their account details and password from the wpcuar menu. “Edit account details”  is enable in the plugin’s setting capabilities menu. However when a customer opens that menu page, edit his account details and presses the “Submit” button, no changes are applied.

     
  • Thomas

    Keymaster

    # 1 year, 6 months ago

    Hi,

    when a customer opens that menu page, edit his account details and presses the “Submit” button, no changes are applied.

    1. Do you see any warning in Private Area > Status? For instance, a missing page could lead to that behavior.
    2. Can you please check for a plugin conflict and see if the issue still occurs?

    Regards.

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