Go from personal to professional notifications

    • # 4 months ago

      We just purchased a personal notification addon, but want to move on to a professional one. What is the optimal way to do it?

      Thanks!

    • Thomas
      Keymaster
      # 4 months ago

      Hi,

      You can buy the Notifications add-on Professional version, then tell us when done and we’ll refund the Personal one.

      Regards.

    • # 3 months, 4 weeks ago

      Hello!

      We have already bought the professional version, but it does not allow us to activate more than one site with that license.

      On the other hand, we would like to request a refund for the personal license.

      Thank you very much and greetings!

    • # 3 months, 4 weeks ago

      Hi,

      I have refunded the first order and adjusted the number of sites that can be activated for the pro version.

      Could you confirm it is all good now?

    • # 3 months, 4 weeks ago

      OK!

       

      THANKS!

    • # 3 months, 3 weeks ago

      Hello!

      Is it possible for you to attach a corrective invoice for the return?

      We need it to include it in the accounting

      Thank you very much and greetings!

    • # 3 months, 3 weeks ago

      Hi,

      WooCommerce does not produce such invoices on refunds. You should have received a receipt from Stripe to confirm the refund.

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