Community Forum

No styling (CSS)

• • Justin Widdop

    Participant

    # 1 year ago

    Hi,

    I have a test site that I’ve created, just using the Twenty Twenty-Three theme and only your plugin, but it’s pulling through none of your styling at all?

    Can you help?

    Thanks,
    Rob
  • Thomas

    Keymaster

    # 1 year ago

    Hi there,

    Sorry that you are experiencing issues.

    We’ll try to debug that in a few steps:

    • Could you please, first, post a screenshot of the frontend part of your site where no styles are being displayed?
    • Could you please check and save the settings again, make sure that the frontend-master skin is selected
    • Could you please check in Settings > Frontend that the checkbox print CSS styles is not unchecked (important step)
    • Could you please try to switch to Twenty Twelve theme, just for testing purposes, and see if the issue persists.

    If the issue still persists after those checks, please:

    • Browse the frontend where styles are missing, open the debugger view (F12 or CTRL + SHIFT + I),  click on the “console” tab. You might probably see some red output errors, like “404 – file not found”. Copy/paste those errors there.
    • Then click the “sources” tab, and make sure you actually find a file named styles.min.css in wp-content/plugins/customer-area/skins/frontend/master/assets/css
    • Then click the “elements” tabs, and hit CTRL + F which should open a search box. Type “cuar-js-container”. This should actually show a div and this one should not be missing.

    Do not hesitate to tell me about the results. We’ll then be able to investigate further in case you’re still experiencing issues. If you require to post screenshots including senstive data such as URLs, post on our main forums and mark your post/reply as private.

    Note: Please never post credentials or URLs to your site, either on WP.org forums, or anywhere else. This is for your safety.

    Note: You’ve first asked this on WP.org forums. For simplicity reasons, I’ll for now close this topic. Please answer directly on WP.org forums but do not hesitate to re-open a topic here if needed.

    Regards.

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