Community Forum

Problems with Setting Pasword or Reset

• • Marlon Mainardy

    Participant

    # 2 years, 10 months ago

    When a new user registeres or someone tries reset passwort and trys to enter a new Passwort via. the e-mail link the following Error shows:

     

    Ungültiger Schlüssel / Invalid Key
  • Thomas

    Keymaster

    # 2 years, 10 months ago

    Hi,

    This issue has been fixed as of WP Customer Area 8.1.1

    Could you please update and confirm that it works?

    Regards.

    Want to help WP Customer Area? It only takes few seconds!
    Rate & review the plugin on WordPress.org 🙂
  • Marlon Mainardy

    Participant

    # 2 years, 10 months ago

    Hello,

     

    it does not work…

     

     
  • Marlon Mainardy

    Participant

    # 2 years, 10 months ago

    And in the emial i get :

     

    Ihr Benutzername lautet: %s

     

    (Your Username is: %s)
  • Vincent Mimoun-Prat

    Participant

    # 2 years, 10 months ago

    Hi,

    Do you have any cache plugin?

    Did you check for a plugin conflict (or theme conflict)?
  • Marlon Mainardy

    Participant

    # 2 years, 10 months ago

    No i do not use a cache plugin and i dont use other plugin which could effect the Login.

     

    Can i please have an refund for the Order, because its not working probaby and i cant use it how it should work:

    Order #WPCA-020730

     

    Thank you
  • Thomas

    Keymaster

    # 2 years, 9 months ago

    This reply has been marked as private.
  • Marlon Mainardy

    Participant

    # 2 years, 9 months ago

    This reply has been marked as private.
  • vertexcomunicacio

    Participant

    # 2 years, 9 months ago

    Hi! The same is happening to me with authentication forms addon. Everything is update and I verified that it isn’t a plugin conflict.
  • Vincent Mimoun-Prat

    Participant

    # 2 years, 9 months ago

    This reply has been marked as private.