Problems with Setting Pasword or Reset

    • Marlon Mainardy
      Participant
      # 3 years, 5 months ago

      When a new user registeres or someone tries reset passwort and trys to enter a new Passwort via. the e-mail link the following Error shows:

       

      Ungültiger Schlüssel / Invalid Key

    • Matias Larralde
      Keymaster
      # 3 years, 5 months ago

      Hi,

      This issue has been fixed as of WP Customer Area 8.1.1

      Could you please update and confirm that it works?

      Regards.

    • Marlon Mainardy
      Participant
      # 3 years, 4 months ago

      Hello,

       

      it does not work…

       

       

    • Marlon Mainardy
      Participant
      # 3 years, 4 months ago

      And in the emial i get :

       

      Ihr Benutzername lautet: %s

       

      (Your Username is: %s)

    • Vincent Mimoun-Prat
      Participant
      # 3 years, 4 months ago

      Hi,

      Do you have any cache plugin?

      Did you check for a plugin conflict (or theme conflict)?

    • Marlon Mainardy
      Participant
      # 3 years, 4 months ago

      No i do not use a cache plugin and i dont use other plugin which could effect the Login.

       

      Can i please have an refund for the Order, because its not working probaby and i cant use it how it should work:

      Order #WPCA-020730

       

      Thank you

    • Matias Larralde
      Keymaster
      # 3 years, 4 months ago
      This reply has been marked as private.
    • Marlon Mainardy
      Participant
      # 3 years, 4 months ago
      This reply has been marked as private.
    • vertexcomunicacio
      Participant
      # 3 years, 4 months ago

      Hi! The same is happening to me with authentication forms addon. Everything is update and I verified that it isn’t a plugin conflict.

    • Vincent Mimoun-Prat
      Participant
      # 3 years, 4 months ago
      This reply has been marked as private.
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