I have to share private files not only from admin to user, but also from user to admin.
I have found this add-on: wpca-front-office-publishing
Can I use it to implement this feature?
What are the difference between the 3 plans (personal, professional and dev)?
Yes, that is what the add-on is made for.
Chosse the personal licence if you intend to use it on a single website. The other plans allow usage on more websites (respectively 5 and unlimited number).
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