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the option for Get from server FTP folder   was showing before but it’s still there when I select tfrom the drop down it only allows me to see

Select one or more files from the FTP folder, they will either be moved or copied to the private folder.

My renewal is due.

I would like to upload vbia ftp but it don’t show the box where I can select the files like before?

Thank you for your resonse but I would need to copy across all the files in my storage folder into the new wordpress

https://portal.recyclingmanagement.com/wp-content/customer-area/ftp-uploads/version.pdf

For exaample this is file insdie of the folder we have uploaded

I’m still having these issue no plugin changed anything, I have upload files to ftp folder but files are not showing any ideas