Vincent Mimoun-Prat's Replies – Page 3

Forum Replies Created

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Not so far, sorry.

in reply to: Sorting private files in backoffice
Vincent Mimoun-Prat
Participant
# 3 years, 4 months ago
hi,

It looks like you have personal licenses which are activated for the website « http://www.morarateam.it »

If you need to keep that domain active, you should buy new licenses.

If you want to migrate from that domain to a new one (and stop using the morarateam domain), then you can manage the URL linked to the license from your account directly on this website.

Regards,
in reply to: Unknown error while activating the license
Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

So far we have not had luck in our attempts to resolve that. We are however working on it.

in reply to: Plug-ins Causing WP Plug-in Page to load for 2-3 minutes

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

it is indeed on our roadmap.

Regards,

in reply to: PHP 7.4 end of life on November 28

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

Can the regular user see files which are assigned to him by an administrator? If not, please make sure you have not forgotten to set the proper permissions for the roles other than administrator.

Regards

in reply to: Set the uploader as the owner

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

The destination for the files is fixed. It can be overriden in the settings page for Private files.

The users are not allowed to change the destination, as it is made unique to every private file post.

Regards,

in reply to: Downloading files in private area

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

Everything displayed by the plugin can be customized. You would need to insert your own code to show that breadcrumb in the appropriate template file. This requires a little bit of PHP knowledge.

You should find everything you need in the Template system documentation.

Regards,

in reply to: Add breadcrumb to a category page

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

The default skin we have is not yet compatible with blocks or with page builders.

Regards,

in reply to: Blocks in Private Pages

Vincent Mimoun-Prat
Participant

# 3 years, 4 months ago

Hi,

Yes, this is possible using the Enhanced Files add-on.

Regards,

in reply to: Upload more than 1 file at a time?

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi

Yes, we have some medical centre websites using our plugins.

The plugin is flexible enough to allow customisation when the default behaviours do not meet the requirements.

Regards

in reply to: Patient Portal

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

This reply has been marked as private.

in reply to: Refund request for Premium Add-on

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

Do you see the same issue with one of the default WordPress themes?

Which type of post are you trying to hide? Custom post from other plugins?

in reply to: Protect post types HIde post from Post page

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

You can have a look at our refund policy.

Regards

in reply to: Refund request for Premium Add-on

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

Yes, please send an email to contact@wp-customerarea.com

Regards,

in reply to: Upgrade license

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

Please test the base plugin, available for free and let us know what is missing for you.

Basically our plugin can do all that, but depending on your project, you may have to either make compromises and/or add some custom PHP development.

Regards,

in reply to: Will this work for an events production company?

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

We do not have any theme on our own.

We have WP Customer Area / Themes / wpca-twenty-twelve · GitLab which is a fork of the default WordPress theme « Twenty Twelve » to add some demonstration code for theme developers.

Usually getting a theme to work with our plugin is not really a big deal. What is not working with your usual theme?

in reply to: Where are your themes?

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

When publishing from the frontend, the notification should get sent automatically unlike what we do from the backend.

in reply to: File upload from front-side but not able to download it from admin side.

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

What exactly is not working as expected? Could you indicate what the problem is and how to reproduce it?

in reply to: Conflict plugins bug in CUAR_CustomerPagesAddOn class

Vincent Mimoun-Prat
Participant

# 3 years, 5 months ago

Hi,

Please see our FAQ « Why am I not able to upload some types of files? »

Why am I not able to upload some types of files?

in reply to: Carga de Archivos rar

Vincent Mimoun-Prat
Participant

# 3 years, 6 months ago

Hi,

You probably forgot to set some permissions for the client role.

Have you followed the getting started tutorial we have in our documentation?

in reply to: New file and page created but not listed in dashboard or in My file/pages

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Why am I not able to upload some types of files?