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Forum Replies Created

  • Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    This is fixed, sorry.

    in reply to: professional license number of installations issue
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    You have a typo in your code

    custom_cuar_disable_css_reset

    vs

    custom_quar_disable_css_reset

    in reply to: Integration problems
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    WP Customer Area is not yet compatible with WPML or other multi-lang plugins such as Polylang. Sorry.

    Current workaround is to use a multisite install for the private area (one per language).

    in reply to: problems frontend secondary language
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    4- does the link of the child categories include the slug ? the category id ? You should be able to figure this out by looking at the category admin page from your screenshot (or even by clicking the link on the category slug maybe)

    in reply to: Sidebar, button links and css conflicts
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    Do you have any cache plugin?

    Did you check for a plugin conflict (or theme conflict)?

    in reply to: Problems with Setting Pasword or Reset
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    We do not have any add-on for this.

    One add-on that may be a solution to your problem is the smart groups add-on, which makes dynamic groups based on criterias instead of static groups of users.

    For example all users which have a given user meta field set to value X would go to group A.

    If that is not really what you are looking for, then you would need to make your own PHP script to import the CSV and put those users in those groups.

    Regards,

    in reply to: Bulk import users into groups
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi

    That information is not available yet (we only store if he has accepted and not when).

    We plan to add that feature in the add-on update.

    Regards

    in reply to: Terms of services
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    I have not forgotten you but we are currently under a heavy load of work. We will investigate this issue next week.

    Regards,

    in reply to: Notificaciones de comentarios con el complemento notificaciones
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hola,

    We do not recommend to use comments even if it is technically possible.

    Indeed, comments on private content can find their way in many areas we do not control (like RSS feeds, comments widgets, etc.) and thus can lead to confidentiality issues.

    That is why currently there are no notifications for comments.

    If you want to enable discussions between users, we recommend usage of the « conversations add-on » which will work as expected with all other add-ons and keep everything private.

    Regards

    in reply to: Notificaciones de comentarios con el complemento notificaciones
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    Thanks, we must have skipped those links when reviewing the new website. We’ll have a look. Thanks for letting us know.

    in reply to: An Dead link in the back-end
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    Could that be that the page has been loaded for a while (hours) and then the form submitted?

    in reply to: Security error when clients attempt to log in
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Une erreur 500 c’est un problème de syntaxe dans un fichier PHP par exemple. Il y a dans vos logs une trace de la cause de cette erreur, c’est certain. Il n’est pas normal que vos logs ne fassent pas ressortir cette erreur.

    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Il faut chercher dans les logs PHP la raison de cette erreur 500.

    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Vous avez des logs dans la console Javascript du navigateur ?

    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    C’est assez bizarre. Avez-vous possibilité de débogguer ça ? Y-a-t-il des logs PHP en erreur dans les fichiers de log serveur ?

    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Hi,

    WooCommerce does not produce such invoices on refunds. You should have received a receipt from Stripe to confirm the refund.

    in reply to: Go from personal to professional notifications
    Vincent Mimoun-Prat
    Participant
    # 3 years, 11 months ago

    Essayez d’ ajouter le bout de code suivant dans votre plugin custom :

     

    function cuar_disallow_notification_to_self($is_allowed, $recipient_id, $notification_id, $post_id, $notif_settings, $extra)
{
    // You can customize this to allow for type of notifications and not for some other types.
    return false;
}
add_filter('cuar/notifications/allow-notification-to-self', 'cuar_disallow_notification_to_self', 10, 5);
    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 3 years, 12 months ago
    This reply has been marked as private.
    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 4 years ago

    Avez-vous des filtres dans un plugin personnalisé sur les notifications ?

    in reply to: notification in conversation
    Vincent Mimoun-Prat
    Participant
    # 4 years ago

    Hi,

    That should already be the case : the currently logged-in user is excluded from the recipients of any notification.

    let say I have a conversation between a manager and two users A and B in the managed group

    So in that case, potential recipients are the manager and the users A and B.

    • When the manager is replying, a notification should go out to A and B (not himself)
    • When A is replying, a notification should go out to the manager and B (not himself)

    Could you have a look at the plugin logs (in the admin interface, you have a log menu) and check out which notification goes to whom when pushing the button? Both when logged in as the manager and when logged in as the user.

    in reply to: notification in conversation
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