Forum Replies Created
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Vincent Mimoun-Prat
Participant# 3 years, 8 months agoHi,
I don’t understand what to refund. I thougth you wanted to keep current add-ons and add 3 more.
Could you list exactly what you need?
in reply to: No discounts on multiple add-ons orderVincent Mimoun-Prat
Participant# 3 years, 8 months agoHi,
This was a bug in a previous version. However it has been fixed since then. If you don’t have the latest version, please update them.
Otherwise, some users had reported changing their WordPress salts fixed the issue.
You can generate them using their generator: https://api.wordpress.org/secret-key/1.1/salt/
And then paste than in your wp-config.php file.
Vincent Mimoun-Prat
Participant# 3 years, 9 months agoBut we also need that 30 users can access all the files.
Does did mean that we also need the add-on “Additional owner types” ?Yes, you will need that too.
Can we only pay with a credit card, or can we also pay with Paypal?
Only with credit card currently
in reply to: You are not allowed to attach more than 1 fileVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi,
Yes they will. However you won’t be able to access updated versions.
Regards,
in reply to: Cancel automatic subscription renewalVincent Mimoun-Prat
Participant# 3 years, 9 months agoThis reply has been marked as private.in reply to: No discounts on multiple add-ons orderVincent Mimoun-Prat
Participant# 3 years, 9 months agoThis reply has been marked as private.Vincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
No, this is not possible.
Regards
in reply to: Search result of sended fileVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
The WP.org link I gave above gives some code to add that feature.
Regards
in reply to: Clone to-do listVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
That will not be possible without quite some development.
You can try the base plugin and use categories on the private files. That will give a rather similar structure.
in reply to: You are not allowed to attach more than 1 fileVincent Mimoun-Prat
Participant# 3 years, 9 months agoThis reply has been marked as private.in reply to: Cannot activate API Key. No API resources available.Vincent Mimoun-Prat
Participant# 3 years, 9 months agoHi,
It looks like you are using WP Customer Area 7.x
You need to update both the main plugin and the add-ons to the latest version.
You can read about how to do that in our upgrade guide documentation.
Regards,
in reply to: Split: Additional owner typesVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi,
Yes, we are still here.
We still provide support, sometimes we do have some delay in our answers (usually has to do with one of us two being on holiday), usually no more than a few days. Some topics are still not answered either because it got resolved via email or because we are still working on a fix.
in reply to: Is there anybody in this support center?Vincent Mimoun-Prat
Participant# 3 years, 9 months agoHappy to provide whatever logs requested.
Could you send me those logs by email: support@wp-customerarea.com
Thanks,
Vincent Mimoun-Prat
Participant# 3 years, 9 months agoThis reply has been marked as private.in reply to: Cannot activate API Key. No API resources available.Vincent Mimoun-Prat
Participant# 3 years, 9 months agoThis reply has been marked as private.in reply to: File not found or inaccessible at path moved hostingVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
Not CSS, this should be done with PHP.
You can put that code in your functions.php file (from the theme) or have a look at our documentation about how to use the code snippets.
Regards
in reply to: Hide right column “files and created by”Vincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
1/ we do not handle payments so no problem here
2/ both plugins can run side by side indeed. You would have to make your own integration though as we do not have any add-on for that
3/ indeed we use bootstrap 4. You can however provide a different skin if needed (see our skin system documentation)
in reply to: Compatibility with Bootstrap 5 and WooCommerceVincent Mimoun-Prat
Participant# 3 years, 9 months agoHi
Indeed you need the enhanced files add-on to add multiple attachments to the same private file.
Regards
in reply to: You are not allowed to attach more than 1 fileVincent Mimoun-Prat
Participant# 3 years, 10 months agoHi,
As indicated, the paypal gateway add-on works together with the invoicing add-on. There are no settings available if the invoicing add-on is not installed.
The paypal gateway add-on does nothing by itself.
Regards,

