Community Forum

Hi,

I have refunded the first order and adjusted the number of sites that can be activated for the pro version.

Could you confirm it is all good now?

Yes, mark your reply here as private.

Hi,

You can name the file with any name you prefer, it does not need to be getinfos.php. That file is temporary and you can delete it once you have the information we require.

If you prefer, you can ask that same information to your host provider. Ask them to give you the content of the php_info for your server.

You do not need to install let’s encrypt. You simply need to ensure that all the software on your server is uptodate (which by the way would be a good thing to do for you from the safety point of view).

Hi,

1/

no, currently we only support uploading files and rendering as a list of files. Rendering the files in the browser would basically mean they can be made public (even though the file name/url would be cryptic) and thus would not be ideal from a security point of view.

That said, you can perfectly customize the template files used by the plugin (see the template system documentation) so that you render the images as an IMG tag instead of a download link (if the loss in security is acceptable to your client).

If security is not much of an issue, you could also simply use the media library or any other gallery plugin and integrate its shortcode inside a private page.

2/

We have no bundles anymore, instead we have discounts when you purchase several add-ons at once (which is basicallly the same but with added flexibility for you allowing to pick whichever add-on you need instead of a fixed set in a bundle). Discount is applied automatically when adding addons to the cart.

Hi,

We will release an update soon. In the meantime, you can patch your add-on by editing the file customer-area-acf-integration/src/php/acf-integration-addon.class.php on line 18.

Change this:

'/^5\.11\.([0-9^\.]+)$/' => 0, // regular 5.11.x are not tested yet

Into that:

'/^5\.12\.([0-9^\.]+)$/' => 0, // regular 5.12.x are not tested yet
'/^5\.11\.([0-9^\.]+)$/' => 1, // regular 5.11.x are supported

Hi,

I’m just wondering if there’s a way to make it seem more like one single great plugin with a single API call check that includes all the modules.

Unfortunatly, as far as I know, there is no such possibility. We are using a WooCommerce add-on which is handling the licensing and it does not offer bulk checks 🙁

Bonjour,

Le plus simple est d’utiliser notre extension « front-office publishing add-on » qui se charge de fournir une interface sympa à cette fin.

Sinon, à cause d’un bug WordPress, il faut donner à ces utilisateurs aussi la permission de créer et d’éditer des posts « standards » de WordPress en plus de leur donner les permissions pour créer les posts privés.

Hi,

Is it possible create an archive or a page and set that all the user subscribed can see them?

Yes, this is possible with the « additional owner types add-on »

is it possible to create more space between the main menu and the plugin content?

Yes, you should add a custom CSS rule to your theme so that the WP Customer Area container gets pushed down. Please ask the theme developers how to do that, they are the ones who know how their theme CSS is crafted.

Regards,

Bonjour,

Ceci est le log de votre serveur web (apache ou nginx). Il faut regarder dans les logs php pour en savoir plus.